Privacy Policy
Introduction
Dust’in Mud Detailing (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book services, or interact with us.
By using our website or services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
A. Personal Information
Information that identifies you as an individual, including:
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Full name
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Email address
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Phone number
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Home or service address
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Vehicle information (make, model, condition notes)
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Payment information (processed through third-party providers)
B. Booking Information
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Service selections
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Appointment dates and times
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Special instructions or service notes
C. Automatically Collected Information
When you visit our website, we may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Time spent on site
This information is used for website analytics and improvement.
How We Use Your Information
We use your information to:
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Schedule and provide detailing services
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Communicate regarding appointments
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Send invoices and process payments
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Respond to inquiries
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Improve our website and services
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Send promotional emails (only if you opt in)
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Request reviews or feedback
We do not sell your personal information.
Payment Processing
Payments may be processed through secure third-party providers (e.g., Square or other payment platforms). We do not store full credit card numbers on our servers.
These providers maintain their own privacy policies and security standards.
Consent
By providing your personal information, you consent to our collection and use of that information for the purposes outlined in this policy.
You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions.
Disclosure of Information
We may disclose personal information:
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If required by law
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To comply with legal processes
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To protect our legal rights
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To trusted service providers assisting with booking, invoicing, or marketing (who are required to keep information confidential)
We do not share or sell your information for third-party marketing purposes.
Data Security
We take reasonable precautions to protect your information, including:
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Secure website hosting
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Password-protected systems
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Limited access to customer data
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Secure payment processing platforms
However, no method of transmission over the internet is 100% secure.
Cookies & Website Analytics
Our website may use cookies or analytics tools to:
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Understand visitor behavior
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Improve website performance
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Measure marketing effectiveness
You may disable cookies through your browser settings.
Email Communications
If you subscribe to updates or provide your email address, we may send:
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Appointment confirmations
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Service reminders
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Promotional offers
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Review requests
You may unsubscribe from promotional emails at any time.
Access to Your Information
You have the right to:
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Request access to your personal information
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Request corrections if inaccurate
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Withdraw consent (where applicable)
To do so, please contact us using the information below.
Data Retention
We retain personal information only as long as necessary for:
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Providing services
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Accounting and tax compliance
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Legal obligations
Third-Party Links
Our website may contain links to external sites (e.g., social media platforms). We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Dust’in Mud Detailing
Okotoks, Alberta
Email: dustinmuddetailing@gmail.com
Phone: 587-999-5925